Key Account Manager

Candidate must have:

• Exceptional interpersonal skills to build and maintain strong relationships with key clients.
• Ability to understand client needs and provide tailored logistics solutions.
• Excellent verbal and written communication skills for effective client interactions and internal collaboration.
• Proficiency in presenting complex information clearly and persuasively.
• Strong negotiation skills to manage contracts, pricing, and service agreements.
• Proactive approach to resolving client issues and improving service delivery.
• Deep understanding of logistics, supply chain management, and transportation services.
• Experience in sales and marketing within the logistics industry.
• Proficiency in Customer Relationship Management (CRM) software and other relevant tools.
• Visit client sites to understand their logistics needs and challenges.
• Conduct site surveys and assessments to tailor proposals to client requirements.
• Act as the primary point of contact for clients, ensuring high levels of customer satisfaction.