Food and Beverage Manager

Organisation: Punjabi Bagh Club, New Delhi

Reports to: General Manager (with oversight from the Management Committee)

Location: Club Bar and associated event venues

Role PurposeTo run the Club Bar as a profitable, well-controlled, member-focused operation, delivering consistent service quality, strong revenue, and full excise compliance.

Key Responsibilities

1. Operations and Service

• Manage daily bar operations, including opening and closing, shift rostering, and service standards.
• Lead, train, and supervise bar staff, and maintain discipline, grooming, and conduct standards.
• Ensure a smooth experience for members and guests across weekdays, weekends, holidays and special events.

2. Revenue and Menu

• Drive footfall and per-cover spend through events, promotions and partnerships (subject to Management approval).
• Implement the approved bar menu and brand list.
• Adhere strictly to Management-approved pricing.

3. Stock and Financial Controls

• Maintain par stock levels and follow structured ordering, receiving, and issuance protocols.
• Indent stock from the central store, and track wastage, breakage, and variances.
• Prepare daily sales reports and support P&L tracking and periodic third-party audits.

4. Excise and Regulatory Compliance

• Ensure compliance with Delhi Excise Rules, including liquor issuance records and E-Abkari portal entries.
• Coordinate daily event licences with Club Management.
• Enforce responsible service practices.

5. Member and Event Management

• Handle member feedback and complaints promptly and courteously.
• Support event planning and execution at Club venues and enforce guest and entry protocols.
• Qualifications and Experience Degree or diploma in Hotel Management or equivalent.
• Minimum 3–5 years of bar or F&B experience, including at least 3 years in a managerial role in a club, hotel, or premium bar.
• Working knowledge of Delhi Excise regulations and stock and inventory systems.
• Key Skills Strong leadership and team management.
• Beverage knowledge (spirits, wine, beer, cocktails).
• Financial and inventory control and POS and reporting proficiency.
• Excellent member-handling and communication skills.
• Integrity, discretion and ability to work late hours, weekends, and holidays.
• Key Performance Indicators Monthly revenue and operating profit against target.
• Stock variance and wastage within set limits.
• Zero excise violations.
• Member satisfaction and service quality scores.