Follow-Up Coordinator

Job Description – Follow-up Coordinator

Location: Samaypur Badli, Rohini Sector 18

Department: Administration / Coordination

Employment Type: Full-Time

About the Role

We are looking for a responsible and organized Follow-up Coordinator who will be responsible for regular follow-ups related to Sales, Purchase, Internal Teams, Vendors, Customers and general office activities. The candidate should have good communication skills, follow-up discipline and the ability to maintain proper records.

Key Responsibilities

• Follow up with the Sales Team regarding enquiries, quotations, orders, payments and pending activities.
• Coordinate with the Purchase Team regarding purchase orders, material status, deliveries and pending requirements.
• Take regular follow-ups with internal teams and ensure assigned activities are completed on time.
• Follow up with customers, vendors and other external parties whenever required.
• Maintain daily follow-up records and update the status of pending tasks.
• Coordinate between different departments for smooth completion of office activities.
• Prepare simple reports, trackers and status updates using MS Excel / Google Sheets.
• Send reminders and communicate pending activities to concerned team members.
• Maintain proper documentation and ensure important follow-ups are not missed.
• Perform other coordination and administrative activities as assigned by management.

Required Skills

• Good communication and interpersonal skills.
• Good follow-up and coordination ability.
• Working knowledge of MS Office, especially MS Excel and MS Word.
• Working knowledge of Google Workspace, especially Google Sheets, Google Docs and Gmail.
• Basic knowledge of maintaining trackers and reports.
• Good organizational and time-management skills.
• Ability to handle multiple follow-ups simultaneously.
• Responsible, disciplined and proactive approach.

Preferred Candidate

• Candidates with experience in sales coordination, purchase coordination, administration, back-office or follow-up roles will be preferred.
• Freshers with good communication and computer skills may also be considered.

Experience

1–4 years of relevant experience preferred.

Salary

As per candidate's experience and suitability.