Customer Support Executive

🌟 We're Hiring | Customer Support Executive 🌟

📍 Location: Delhi NCR

💰 Salary: 10-15 k Depends upon interview Experience skillls set.

🏢 Company: Adapt india Network

Join one of India's leading facility management companies and play a key role in delivering exceptional housekeeping services across premium residential communities.

Key Responsibilities

• Respond to customer queries via phone, email, chat, and other communication channels.
• Resolve customer complaints and concerns in a timely and professional manner.
• Provide accurate information regarding products, services, policies, and procedures.
• Record and maintain customer interaction details in the CRM system.
• Escalate complex issues to the appropriate department when necessary.
• Follow up with customers to ensure satisfactory resolution of their concerns.
• Maintain high standards of customer service and professionalism.
• Collaborate with internal teams to improve customer satisfaction and service quality.
• Meet individual and team performance targets