Customer Relationship Manager

• Job ResponsibilitiesManage and maintain relationships with existing customers.
• Coordinate with clients for software renewals, support, and license management.
• Ensure timely response to customer queries and provide effective resolutions.
• Conduct follow-ups for quotations, renewals, payments, and documentation.
• Work closely with sales and technical teams to ensure customer satisfaction.
• Maintain customer records and update CRM/software systems regularly.
• Build long-term customer relationships through professional communication and service support.

Assist customers in understanding software products, subscriptions, and renewal processes.