Customer Relations Officer
Paras Gallery
Customer Relations Officer
Paras Gallery
Lajpat Nagar, New Delhi
₹22,500 - ₹22,500 monthly
Fixed
₹22500 - ₹22500
Earning Potential
₹22,500
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
55 applicants
Benefits include: Annual Bonus, Laptop
Job Description
Roles & Responsibilities
- Connect with all incoming B2B leads (boutiques & designers) within defined TAT
- Understand their sourcing needs and explain our B2B network benefits
- Pitch and convince leads to join the platform
- Share initial fabric designs, collections, and pricing structure
- Coordinate and complete business verification & KYC process
- Resolve onboarding queries and objections
- Add approved partners to relevant WhatsApp / community groups
- Ensure smooth handover from lead to active sourcing partner
- Maintain lead status, onboarding tracker, and basic CRM updates
Job role
Work location
Paras Gallery Fabrics - A Land of Fabrics, Central Market, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Blended process, Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Paras Gallery
Address
Paras Gallery Fabrics - A Land of Fabrics, Central Market, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi, India
Job posted by Paras Gallery
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