Collection Executive / Officer

Job Description – Tele Collection Executive

Company: SalaryBrother

Department: Tele-Collection Executive

Location: New Delhi

Employment Type: Full-Time

IMPORTANT – OFFICE-BASED JOB ONLYNO FIELD WORK | NO CUSTOMER VISITS | NO OUTDOOR COLLECTION

This is a strictly office-based telecalling and collection role. All customer communication and payment follow-ups will be handled over phone calls from the office. Candidates are not required to visit customers or perform any field collection activities.

Job SummaryWe are looking for a dedicated and target-oriented Collection Executive to manage customer payment follow-ups, overdue EMI reminders, and outstanding payment recovery through telecalling.

• Key ResponsibilitiesMake outbound calls to customers regarding pending Amount and overdue payments.
• Remind customers about payment due dates.
• Conduct regular telephonic follow-ups for payment recovery.
• Handle customer queries and payment-related concerns.
• Maintain records of customer interactions and payment updates.
• Coordinate with the internal team for collection updates.
• Achieve assigned monthly collection targets.
• Required SkillsExcellent verbal communication skills.
• Strong convincing and negotiation abilities.
• Good customer-handling skills.
• Basic knowledge of MS Excel and computer operations.
• Ability to manage telephonic follow-ups.
• Target-oriented approach.
• Candidate Requirements
• Qualification: 12th Pass / Graduate
• Experience: 6 Months – 3 Years
• Preferred Industry: NBFC/ Payday Loan
• Job DetailsWork Mode: Work from Office
• Field Work: Absolutely Not Required
• Customer Visits: Not Required
• Job Role: Telecollection & Personal Loan Collection
• Salary: As per industry standards and candidate experience.

Apply Now – SalaryBrother

HR Gunjan Kaur - 8448240598

hr@salarybrother.com