Client Servicing

Job Description:

We are looking for a proactive and customer-focused Client Servicing Executive with hands-on experience in handling IndiaMART leads.

Key Responsibilities:

• Handle and respond to IndiaMART inquiries promptly.
• Coordinate with clients via calls, WhatsApp, and email.
• Understand client requirements and share quotations.
• Follow up with prospective clients and convert leads into orders.
• Coordinate with the sales and operations teams for smooth project execution.
• Maintain client records and update lead status in CRM/Excel.
• Build and maintain strong client relationships to ensure customer satisfaction.

Requirements:

• 1–3 years of experience in Client Servicing or Sales Coordination.
• Hands-on experience with IndiaMART lead management.
• Good communication and negotiation skills.
• Proficiency in MS Excel, MS Office, and email communication.
• Ability to multitask and manage multiple client queries efficiently.

Preferred Industry:

Signage, Printing, Branding, Advertising, Manufacturing, or B2B Sales.