Client Relationship Executive
Ammah Techsavvy Private LimitedFixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
32 applicants
Job Description
Job Title: Customer Relationship Executive (CRE)
Location: Connaught Place, New Delhi | Job Type: Full-time | Experience: 1-4 Years
About the Role:
We are looking for a proactive and customer-focused Customer Relationship Executive to build and maintain strong relationships with our clients and ensure high customer satisfaction.
Key Responsibilities:
Handle inbound/outbound calls, emails, and WhatsApp queries from customers
Build and maintain long-term relationships with new and existing customers
Resolve customer complaints and issues in a timely and professional manner
Follow up with customers for feedback, renewals, and upselling opportunities
Maintain customer database and update CRM regularly
Coordinate with internal teams (Sales, Operations, Technical) to ensure customer needs are met
Prepare daily/weekly reports on customer interactions and issues
Requirements:Graduation in any discipline1-4 years of experience in customer support / client servicing / relationship management
Excellent communication skills - Hindi & EnglishGood knowledge of MS Office, CRM tools, WhatsApp & Email handling
Patient, empathetic, and problem-solving attitude
Ability to work under pressure
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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