Branch Sales Manager

Job Description – Store Sales Manager

Company: Giri Trading Private Limited

Position: Store Sales Manager

Department: Sales / Retail Operations

Location: [Store Location]

Employment Type: Full-Time

Reports To: [Regional Manager / Business Head]

Role:  Giri Trading Private Limited is looking for an energetic, customer-focused, and results-oriented Store Sales Manager to lead the day-to-day sales and operations of our retail store.

The Store Sales Manager will be responsible for achieving sales targets, managing store staff, delivering an excellent customer experience, maintaining visual merchandising standards, and ensuring smooth store operations. The ideal candidate should have strong leadership, communication, sales, and team-management skills, with a passion for retail.

• Key Responsibilities Sales & Business Development Achieve and exceed monthly, quarterly, and annual store sales targets.
• Develop and implement strategies to increase store revenue, conversion, average transaction value, and customer retention.
• Monitor daily sales performance and identify opportunities for improvement.
• Drive upselling, cross-selling, and promotional activities.
• Track competitors, market trends, customer preferences, and local business opportunities.
• Ensure effective execution of company sales campaigns and promotional initiatives.
• Store OperationsManage the overall day-to-day functioning of the store.
• Ensure proper opening and closing procedures are followed.
• Maintain high standards of store cleanliness, organization, and presentation.
• Ensure adequate product availability and coordinate with inventory/warehouse teams for replenishment.
• Monitor stock levels, stock movement, damages, and discrepancies.
• Ensure compliance with company policies, processes, and operational standards.
• Team ManagementLead, motivate, coach, and develop the store sales team.
• Allocate daily responsibilities and monitor individual and team performance.
• Set clear sales targets and KPIs for team members.
• Conduct regular performance reviews and provide constructive feedback.
• Identify training requirements and arrange appropriate coaching for employees.
• Maintain discipline, teamwork, and a positive work environment.
• Customer ExperienceEnsure every customer receives a high-quality and personalized shopping experience.
• Handle customer queries, complaints, and escalations professionally and promptly.
• Build strong relationships with regular and high-value customers.
• Gather customer feedback and communicate relevant insights to management.
• Ensure staff follow appropriate customer-service and selling standards.
• Inventory & Cash ManagementMonitor inventory accuracy and coordinate regular stock audits.
• Minimize stock losses, damages, and pilferage.
• Ensure proper billing, cash handling, and daily cash reconciliation procedures.
• Monitor discounts, returns, exchanges, and other transactions in accordance with company policies.
• Report any discrepancies or operational issues to management promptly.
• Reporting & AdministrationPrepare and submit daily, weekly, and monthly sales reports.
• Monitor key store KPIs and provide performance updates to management.
• Analyze sales data and recommend corrective actions where required.
• Maintain required store records and documentation.
• Coordinate with Head Office, Accounts, HR, Marketing, Procurement, and other relevant departments.
• Key Performance Indicators (KPIs)Achievement of store sales targets
• Sales growth and profitability
• Conversion rate
• Average transaction value
• Customer satisfaction and retention
• Team productivity and target achievement
• Inventory accuracy and stock loss control
• Promotional campaign effectiveness
• Compliance with company operating standards

Candidate ProfileEducation:

• Graduate degree in Business Administration, Commerce, Retail Management, or a related field preferred.

Experience:

• 3–6 years of relevant experience in retail sales/store management.
• Experience in managing a sales team and achieving store-level targets.
• Experience in inventory, customer service, and retail operations will be an advantage.

Skills:

• Strong sales and negotiation skills.
• Excellent leadership and team-management abilities.
• Good communication and interpersonal skills.
• Strong customer-service orientation.
• Ability to analyze sales data and prepare reports.
• Good problem-solving and decision-making skills.
• Basic proficiency in MS Office/Google Workspace and retail POS systems.
• Ability to work in a target-driven and fast-paced environment.
• Personal AttributesResult-oriented and commercially aware.
• Customer-focused and approachable.
• Proactive with a strong sense of ownership.
• Positive attitude and ability to motivate others.
• Strong attention to detail.
• High level of integrity and professionalism.
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CompensationSalary: Competitive salary based on experience and suitability.

Incentives: Performance-based sales incentives may be applicable.

• Why Join Giri Trading Private Limited? Opportunity to take ownership of a retail store and drive business growth.
• Performance-driven career opportunities.
• Dynamic and collaborative work environment.
• Opportunities for professional development and leadership growth.

To Apply:

Interested candidates may share their updated CV along with relevant experience and current/expected compensation at hrmumbai@giri.in