Housekeeping Operations Manager

Core Responsibilities:

• Supervise site operations - managers/supervisors across assigned areas.
• Develop regional strategies, budgets, and manpower planning.
• Monitor KPIs (e.g., service delivery, attendance, costs) and drive improvements.
• Ensure compliance with safety, quality, and client standards at all sites.

Team and Vendor Management:

• Recruit, train, and coach area teams;
• handle escalations and performance reviews.
• Coordinate vendors, supplies, and cross-site resources.
• Resolve regional issues like manpower shortages or client complaints.

Reporting and Optimization:

• Analyze performance data and report to senior leadership.
• Optimize processes for cost savings and efficiency (e.g., standardize HK SOPs).