Email Support Executive

Teamspace Financial Services Private Limited

Airoli, Navi Mumbai

₹23,000 - ₹25,000 monthly

Fixed

23000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

41 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Designation-Support Executive (Email chat process)

Location-Airoli

Shift Time- 9:30 to 6:30

Roles & Responsibilites :

· Handling customer e-mails received (Level 1)

· Ensure service request, complaint and query are resolved to customer satisfaction.

· Co-ordinate with internal team to ensure the request, complaint and query are closed in a timely manner.

Rotational - one Roster Off

Max Gross Salary -25K Gross (Depends on last drawn)                                                      Hiring Manager-Priyanka Thakur

Job role

Work location

Airoli, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

bpo, Customer support, Chat support, Telephonic support, Blended process, Customer documentation, Domestic BPO, Web chat management, Chat quality control, Customer queries, Voice recognition, Customer Query Resolution, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Teamspace Financial Services Private Limited

Address

Airoli, Navi Mumbai, Maharashtra, India

Job posted by Teamspace Financial Services Private Limited

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