Customer Service Executive
1 Point 1 Solutions Ltd
Customer Service Executive
1 Point 1 Solutions Ltd
Turbhe, Navi Mumbai
₹14,500 - ₹25,000 monthly
Fixed
₹14500 - ₹25000
Earning Potential
₹25,000
Work from Office
Part Time
Full Time
Freshers only
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
13 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
- Handle customer inquiries via phone, email, chat, or in-person.
- Provide accurate information about products, services, and policies.
- Resolve customer issues promptly and professionally.
- Maintain customer records and update account information.
- Escalate unresolved issues to the appropriate department.
- Process orders, returns, and exchanges.
- Ensure customer satisfaction and build positive relationships.
- RequirementsHigh school diploma or equivalent.
- Good communication and interpersonal skills.
- Problem-solving abilities and patience
Job role
Work location
C/42, Pawane Village Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra 400703 Turbhe, Navi Mumbai
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time & Part Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
12th Pass
Skills
bpo, Customer support, Chat support, Domestic calling, Telephonic support, Blended process, Domestic BPO, Customer care, Chat quality control, Escalation support, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
1 Point 1 Solutions Ltd
Address
C/42, Pawane Village Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra 400703 Turbhe, Navi Mumbai
Job posted by 1 Point 1 Solutions Ltd
FAQs about this job
Show all