Customer Service Executive
Icici Lombard
Customer Service Executive
Icici Lombard
Vashi, Navi Mumbai
₹16,000 - ₹29,000 monthly
Fixed
₹16000 - ₹29000
Earning Potential
₹29,000
Job Details
Interview Details
Job highlights
Urgently hiring
7 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days
Job Description
🔹 Designation: Customer Relationship Manager (CRM)
🔹 Process: 100% Voice | Inbound Calling
✅ REQUIREMENTS:
Graduation Mandatory Excellent communication skills Good Thought Process
💼 Job Responsibilities:
✔️ Handle customer queries & concerns over calls
✔️ Provide accurate information and resolution
✔️ Ensure excellent customer experience
💰 Salary Package:
✨ Fresher: ₹16,000 (In-hand) | CTC: ₹2.50 LPA
✨ Experienced: Up to ₹30,000 (In-hand) | CTC: ₹4.1 LPA
📌 Salary depends on years of experience & last drawn CTC
Shift Timings (9.5 hrs. shift – rotational):
👨 Male Candidates:
➡️ Between 7:00 AM – 12:30 AM (Night Shifts 24x7)
👩 Female Candidates:
➡️ Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational
Week Offs:
✅ 5 Days Working
✅ 2 Days Rotational Week Offs
Job Location: Vashi, Navi Mumbai Office Address:13th Floor, Vishwaroop IT Park, Behind Raghuleela Mall, Opp. Vashi Station, Sector 30, Vashi, Navi Mumbai – 400705
Interview rounds:
1. HR
2. Assessment
3. Operation Manager Round
Job role
Work location
13th floor, Vishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705 Vashi, Navi Mumbai
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Domestic BPO, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Icici Lombard
Address
13th floor, Vishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705 Vashi, Navi Mumbai
Job posted by Icici Lombard
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