Relationship Officer - Business Development and Client Relationship Management

Muthoot Fincorp Limited

Not disclosed

Work from Office

Full Time

Any experience

Job Details

Job Description

Senior Relationship Officer

 

 

Relationship Officer

 

 

Role Profile

 

Role Title: Relationship Officer 

Designation: Relationship Officer

Function: SULB/ Business

Administrative Reporting: Branch Business Manager

Functional Reporting: Branch Business Manager

 

Dec 2024

 

Job Purpose: 

 

  • The primary responsibility of the Relationship Officer is to source business from the open market and connectors to achieve business targets as per the organizational goal.

 

ROLE SPECIFICATION                                                                                                                                                                             

Role Title

Relationship Officer

Employee Interviewed

 

Reports To

Branch Business Manager

Company

Muthoot FinCorp Limited

Function/Department

Secured & Unsecured Lending Business

Written By

Johnson & Parthasarthi

Approved By (Jobholder)

 

Approved By (Immediate Superior)

 

Date (Written On)

11th Dec’24

 

ROLE SUMMARY

 

Relationship officer is to source business from the open market and connectors to achieve business targets as per the organizational goal. Relationship Officer will be responsible for maintaining quality portfolios across all the processing centers. RO needs to follow all necessary regulatory requirements and compliance. 

 

ORGANIZATIONAL CHART





 


 

 

 

 

 

 

 

 

KEY RESPONSIBILITIES

Business Development

Drive business growth by identifying new business opportunities, developing relationships with key stakeholders.

He needs to source and empanel new connectors on every month

To find new micro markets and empanel good quality referral partners to scale up Micro LAP business.

Work in the Area assigned by the Branch Business Manager and generate leads

Cold Calling to the potential customer base to generate business

Daily Sales Calls as per the Plan submitted to BBM

To find, nurture and develop excellent relationships with the Referral Partners and Connectors

 

KEY CHALLENGES

  • Technology

 

 

KEY DECISIONS TAKEN 

 

NIL 

 

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

 

  • Credit
  • Legal
  • Technical
  • Operations

 

 

  • Customers
  • Connectors
  • External Legal team
  • TEAL
  • MAATRUM (legal & technical)

 

KEY ROLE DIMENSIONS

 

Geographical Coverage-

No of Direct Reportees-

Total Team Size - 

Portfolio - 

50 to 100 KM

Nill

Nill

 

 

KEY SKILLS & BEHAVIOURAL ATTRIBUTES 

  • Good communication, including local language and interpersonal skills.
  • Good understanding of the local geographical market.
  • Knowledge of business mortgage loans, products, processes, and regulations
  • Knowledge upgrading on latest regulatory norms.
  • Good in collaboration with internal & external partners.

 

EDUCATION / EXPERIENCE

Minimum Qualification: Any Graduate/Non Graduate

 

Nature of Experience: 6 months to 1+ Years experience in similar industry.

Job role

Work location

NANDIGAMA

Department

Banking / Insurance / Financial Services

Role / Category

Banking/Loan Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

About company

Name

Muthoot Fincorp Limited

Job posted by Muthoot Fincorp Limited

Apply on company website