IT Store Manager

ASUS Select Store Manager – NagpurLocation: Nagpur, Maharashtra

Position: Store Manager – ASUS Select Store

Employment Type: Full-Time

Experience: 1 years in retail / consumer electronics / laptop sales

Industry: Consumer Electronics / IT Retail

About the Role: We are looking for an experienced and result-oriented Store Manager to manage the day-to-day operations of our ASUS Select Store in Nagpur.

The ideal candidate should have strong experience in laptop/IT retail sales, team handling, customer management, inventory control, and achieving monthly sales targets. The candidate will be responsible for driving store performance while maintaining a high standard of customer experience and ASUS brand presentation.

Key Responsibilities

1. Sales & Business PerformanceTake complete ownership of the store's daily and monthly sales performance.

• Achieve and exceed assigned sales, revenue and product-category targets.
• Drive sales of ASUS laptops, gaming laptops, accessories and other applicable products.
• Monitor daily sales, enquiries, conversions and average transaction value.
• Identify opportunities to increase walk-in conversion and generate repeat/referral business.
• Ensure effective execution of ASUS promotional campaigns, offers and schemes.

2. Team ManagementManage, train and motivate the store sales team.

• Set daily/weekly targets and monitor individual team performance.
• Conduct regular product and sales training.
• Ensure team members have strong knowledge of ASUS products, specifications, USPs and competitor products.
• Maintain discipline, attendance and professional conduct within the store.
• Coach team members on customer handling, demonstrations and closing techniques.

3. Customer ExperienceEnsure every customer receives a professional and informative buying experience.

• Personally handle important customers and high-value enquiries when required.
• Understand customer requirements and recommend suitable ASUS products.
• Handle customer complaints and coordinate with ASUS/service teams for resolution.
• Maintain strong customer relationships and encourage referrals and repeat purchases.

4. Store OperationsEnsure the store is opened, operated and closed as per company guidelines.

• Maintain proper product display, demo units, branding and visual merchandising.
• Ensure all ASUS branding and promotional materials are correctly displayed.
• Maintain store cleanliness, presentation and product security.
• Coordinate with internal teams and ASUS representatives for operational requirements.

5. Inventory ManagementMaintain accurate stock records and conduct regular physical stock verification.

• Monitor stock movement, ageing inventory and fast/slow-moving products.
• Coordinate stock requirements and replenishment.
• Ensure proper handling and security of demo and sale inventory.
• Immediately report stock discrepancies, damages or missing products.

6. Reporting & MISPrepare and share daily/weekly/monthly sales reports.

• Track:
• Walk-ins and conversions
• Enquiries and follow-ups
• Stock position
• Ageing inventory
• Provide regular updates and market feedback to management.

7. Market & CompetitionKeep track of competitor pricing, offers, products and market activity in Nagpur.

• Understand customer preferences and local market trends.
• Share actionable feedback regarding pricing, promotions, products and competitor activity.
• Identify opportunities to improve ASUS market presence and store performance.

Candidate Profile

The ideal candidate should have:

• 1-2 years of experience in retail sales/store management, preferably in laptops, computers, consumer electronics or mobile retail.
• Strong understanding of laptops and computer hardware.
• Experience managing a sales team.
• Proven ability to achieve sales targets.
• Strong communication and negotiation skills.
• Good customer-handling and problem-solving abilities.
• Basic knowledge of Excel, reporting and inventory management.
• Ability to work under sales targets and business pressure.
• Strong ownership and accountability towards store performance.

Preferred Experience

Candidates with experience in:

• ASUS / HP / Dell / Lenovo / Acer / MSI / Apple retail
• Laptop or IT retail stores
• Gaming laptop sales
• Consumer electronics retail
• Multi-brand computer stores
• Premium electronics retail

will be preferred.

Key Performance Indicators (KPIs)Performance will be evaluated based on:

• Monthly sales achievement
• Revenue and profitability contribution
• Sales conversion rate
• Team productivity
• Product/category mix
• Customer satisfaction
• Inventory accuracy
• Stock ageing management
• Follow-up and enquiry conversion
• Store presentation and operational discipline

What We ExpectWe are looking for someone who doesn't simply operate the store, but takes complete ownership of the business.

The Store Manager should be able to lead the team from the front, understand the numbers, identify problems quickly, convert opportunities into sales and maintain a strong customer experience.

If you are passionate about technology, sales and retail management and are ready to take ownership of a high-performance ASUS store, we would like to hear from you.