Sales Co-ordinator

Job Description – Sales CoordinatorPosition: Sales Coordinator

Department: Sales

Reports To: Sales Manager / Branch Manager

Job Summary:

The Sales Coordinator is responsible for supporting the sales team with administrative, operational, and customer-related tasks. This role ensures smooth coordination between customers, the sales team, operations, and other departments to facilitate efficient order processing and customer satisfaction.

• Key Responsibilities:Coordinate daily sales activities and support the sales team in achieving targets.
• Prepare quotations, proposals, and customer presentations as required.
• Maintain and update customer records, order statuses, and sales documents.
• Follow up with customers regarding inquiries, quotations, payments, and approvals.
• Coordinate with internal teams such as operations, accounts, and service for timely processing of orders.
• Assist in scheduling site visits, meetings, and communication between customers and technical teams.
• Track and report sales data, lead status, and project progress to management.
• Ensure all documentation, approvals, and communication follow company policies.
• Provide administrative support such as preparing reports, maintaining files, and handling correspondence.
• Ensure timely handover of customer files and project updates when required.
• Skills & Qualifications:Bachelor’s degree preferred.
• 1–3 years of experience in sales coordination or customer support (industry experience preferred but not mandatory).
• Strong communication and interpersonal skills.
• Good knowledge of MS Office (Excel, Word, PowerPoint).
• Ability to handle multiple tasks and work under pressure.
• Strong attention to detail and organizational skills.
• Competencies:Customer service orientation
• Team collaboration
• Time management
• Professional communication
• Problem-solving