Customer Relations Executive

About the company:

• Moneymile Marketing Service Private Limited is a part of Insuremile Web Aggregator Private Limited. We offer our customers information and services regarding 2-wheeler insurance renewals.
• Operating in 16 states
• We are already operating with a workforce of 1,000+ employees
• Our workforce comprises of 99% female employees
• We have over 70,000+ Google reviews
• We have a Glassdoor rating of 4.8

Job Title: Customer Relationship Executives (Female)

Job Description:

 We are hiring female fresher candidates for a Work-from-Office Customer Relationship Executives(R1) position. The candidate should be fluent in Kannada and be comfortable making outbound calls to prospective customers

About the Role

We are looking for enthusiastic and customer-friendly candidates to join our team as Customer Relationship Executives. You will connect with existing customers whose two-wheeler insurance policies are due for renewal, explain renewal options and assist them through the renewal process. No prior insurance experience is required; training and support will be provided.

Key Responsibilities

• Make approximately 20 customer calls per working day.

• Contact existing customers regarding two-wheeler insurance renewals.

• Explain renewal benefits and available policy options clearly.

• Assist customers throughout the renewal process and follow up with interested customers.

• Maintain accurate customer interaction and follow-up records.

• Work towards assigned monthly performance targets and deliver a positive customer experience

Requirements:

• Only female candidates
• Only Fresher candidates with no prior work experience
• Must speak Kannada
• Must have a Android smartphone
• Any education qualification
• Must be able to make customer calls
• Work-from-office role
• No fees or registration charges

YOUR FIRST 6 DAYS

1.Days 1–3 — Training: Insurance basics, products, platform, customer communication and call process.

2. Days 4–6 — Observation: Observe, practise and speak with customers with guidance and feedback.

Key Responsibilities:

• Make 20 calls daily to customers
• Good communication skills
• Provide information and handle basic queries
• Maintain professionalism and accuracy during communication
• Customer-friendly attitude
• Willingness to learn and improve

Training & Observation

• 6 days of training & Observation will be given in offline mode
• Work starts from after Successful training and Review

Working Hours & Days

Hours : 4 Hours per day

Slots timing : 9.30 AM to 1.30PM and 1.30PM to 5.30PM

Days : Monday - Saturday

Sunday & Public holidays - No work

Work Rules

• Make 20 calls per day

Why Join Moneymile?

•  Learn communication and customer-handling skills.
•  Build practical knowledge of the insurance industry.
•  Earn fixed pay plus performance-based incentives.
• Work in a structured 4-hour part-time role.
•  Get training and support from the team.
• Create real value for customers.
•  Build a foundation for future growth opportunities.

WHAT MAKES THIS JOB DIFFERENT

1. Structured 6-day start — Training + Observation.

2. No experience barrier — freshers can start.

3. Real customer experience — build communication and relationship skills.

4. Technology-enabled work — use CRM and AI-supported tools.

5. Clear career path — Executive --> Senior Executive --> TL -->Assistant Manager -> Manager.

HOW YOU SHOULD WORK

1. Listen first.

2. Understand the customer.

3. Follow the approved script.

4. Explain benefits simply.

5. Never pressure the customer.

6. Follow up professionally.

7. Keep customer information updated.

8. Take feedback and improve.

READY TO START

1. No experience? We train you. Your first job can become your career.

2. Want to learn? Start with the 6-day journey.

3. Want to earn more? Get performance incentives and yearly bonus.

4. Want to grow? Promotion opportunity after 6 months.

5. Want real experience? Speak with customers every day.

What We Offer

• Fixed monthly salary (as per the approved salary structure).

• Additional performance-based incentives.

• Training for fresh candidates.

• Supportive working environment and opportunities to build communication and customer-management skills.

• Career progression opportunities into Senior Executive, Team Leader and Manager roles