Senior Marketing Automation Process Manager

Eclerx Services

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Senior Process Manager

Description

Key Responsibilities

  • Design, implement, and manage Pardot marketing automation solutions.
  • Create and optimize email campaigns, landing pages, forms, and engagement programs.
  • Manage lead scoring, grading, segmentation, and nurturing strategies.
  • Integrate Pardot with Salesforce CRM and ensure seamless data synchronization.
  • Develop automation rules, completion actions, and dynamic content.
  • Monitor campaign performance and provide insights through reports and dashboards.
  • Collaborate with sales and marketing teams to improve lead generation and conversion.
  • Ensure best practices for email deliverability, compliance, and data hygiene.
  • Troubleshoot technical issues related to Pardot and Salesforce integration.
  • Support campaign execution and marketing operations activities.

Required Skills

  • Strong experience with Salesforce Pardot / Marketing Cloud Account Engagement.
  • Good understanding of Salesforce CRM.
  • Experience in email marketing and marketing automation.
  • Knowledge of lead lifecycle management and campaign optimization.
  • Hands-on experience with automation rules, engagement studio, and segmentation.
  • Familiarity with HTML/CSS for email templates is preferred.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications

  • Salesforce Pardot Specialist or Consultant Certification preferred.
  • Experience working in B2B marketing environments.
  • Understanding of CRM workflows and integrations.

Education

Bachelor’s degree in Computer Science, Marketing, Information Technology, or related field.

 

Job role

Work location

Mumbai, Airoli 3 (B11, F6), Mumbai, Maharashtra, India

Department

Marketing / Brand / Digital Marketing

Role / Category

Digital Marketing

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Eclerx Services

Job posted by Eclerx Services

Apply on company website