Manager - Terminal Retail and Food & Beverage

Manager- Terminal Retail & F&B

1. Business Development & Leasing

• Identify, evaluate, and onboard high-potential retail and F&B brands (Indian & international) aligned with airport positioning
• Drive commercial negotiations, business terms (MG/MMG/Rev Share), and closure of deals
• Conceptualise and curate category mix strategies to maximise revenue and passenger engagement
• Build and leverage a strong industry network across malls, brands, franchise operators, and aggregators

2. Project Management & Execution

• Lead end-to-end execution of new outlets from concept to go-live, ensuring timelines and quality standards
• Coordinate with design, projects, operations, and regulatory teams (including BCAS where applicable)
• Monitor progress of fit-outs and ensure on-time store openings aligned with traffic milestones
• Ensure readiness for key launches, including international operations ramp-up

3. Revenue & Performance Management

• Drive sales performance across portfolio, with clear focus on revenue maximisation and yield enhancement
• Track outlet performance through data insights and implement corrective interventions where required
• Work closely with partners to drive promotional plans, merchandising improvements, and sales uplift initiatives

4. Stakeholder & Partner Management

• Manage relationships with key retailers, F&B operators, and JV partners
• Ensure strong alignment on business objectives, service standards, and passenger experience
• Act as a single point of accountability for assigned zones/assets

5. Strategic Initiatives

• Support development of new commercial concepts, innovations, and alternate revenue streams
• Benchmark with leading airports and malls to bring best-in-class practices
• Contribute to long-term commercial strategy and asset monetisation plans

Experience

• 8–10 years of experience in: 
  • Airport retail / Non-aero commercial
  • Shopping malls / retail leasing
  • F&B business development / hospitality formats
• Proven track record of: 
  • Closing high-value deals
  • Managing projects from concept to execution
  • Driving strong sales and revenue performance

Experience Level

Mid Level