Retail Sales Executive

Company Profile

Nyassa was founded in 2007. The company began focusing on creating high-quality personal care and home fragrance products. Since its inception, Nyassa has expanded its product offerings and grown its retail, online and B2B presence. Our brand is known for using natural ingredients in our products.

Website: https://www.nyassabathandbody.com/

Location: Khar

Job Summary

The Brand Promoter is responsible for delivering excellent customer service, assisting customers in selecting suitable products, and maintaining the overall appearance of the counter. They play a key role in enhancing the customer shopping experience while representing the Nyassa brand.

Key Responsibilities

1. Customer Service

· Greet customers and assist them in selecting products that meet their needs.

· Provide detailed information about product features, benefits, and promotions.

· Upsell and cross-sell products to enhance the customer shopping experience and achieve targets for competitive incentives.

· Handle customer inquiries, complaints, and feedback in a professional manner.

2. Merchandising and Counter Maintenance

· Maintain the cleanliness and organization of the counter.

· Ensure products are displayed attractively and restocked as needed.

· Assist in implementing promotional campaigns and displays.

3. Inventory Management

· Monitor stock levels and report shortages to the Retail Head.

· Assist with stock-taking, receiving deliveries, and organizing storage areas.

4. Team Collaboration

· Work closely with team members to achieve store objectives.

· Participate in team meetings and training sessions.

Key Skills & Competencies

· Strong communication and interpersonal skills.

· Ability to build rapport with customers.

· Team-oriented mindset and proactive attitude.

· Customer-focused approach.

· Attention to detail and organization.

· Problem-solving and adaptability.