Receptionist / Front Office Executive

Job Title: Front Office Executive

Job Summary:

The Front Office Executive will serve as the primary point of contact for all visitors, clients, and guests at our Corporate Office. This role requires a well-spoken, confident, and customer-oriented professional who can create a positive first impression while managing front-desk operations smoothly. A warm personality, strong communication skills, and the ability to multitask effectively are essential for delivering a seamless guest experience.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a polite, professional, and friendly manner.
• Manage the front desk efficiently, including answering phone calls, responding to emails, and coordinating visitor appointments.
• Ensure guests have a comfortable and pleasant experience during their waiting time.
• Coordinate with internal teams to arrange meetings and fulfil visitor needs or special requests.
• Maintain the reception area’s cleanliness and décor so it remains organized, presentable, and aligned with the company’s brand standards.
• Address guest inquiries, feedback, and concerns promptly and effectively.
• Assist with scheduling meetings, managing appointments, and handling conference room bookings.
• Keep accurate records of visitor entries, maintain logs, and provide general administrative support as required.
• Assist in organizing events, hosting corporate guests, and handling hospitality-related arrangements when needed.