Receptionist / Front Office Executive

We are looking for a Receptionist / Front Office Executive for our Eye Hospital in Andheri West, Mumbai.

The candidate will be responsible for:

Patient registration and appointment scheduling

Attending incoming telephone calls and tele-calling

Handling Justdial enquiries and maintaining proper records

Coordinating with doctors and hospital staff

Maintaining patient files and records

Billing coordination, generating bills and issuing receipts

Guiding patients and ensuring a smooth patient experience

Confirming appointments through calls/WhatsApp/SMS

Handling patient queries and complaints politely

Maintaining cleanliness, discipline and proper standards at the reception

Candidate Requirements:

Good communication skills

Pleasant personality and patient-friendly attitude

Basic computer knowledge

Ability to speak Hindi and English; Marathi will be an advantage

Good telephone etiquette

Well-groomed and disciplined

Previous experience in a hospital/clinic/reception role will be preferred

Important: The candidate should be punctual, responsible, polite with patients, and able to answer incoming calls within 3 rings.

Please share suitable candidates with their CV, previous experience, expected salary and availability for joining.

Salary 15 -20 K

Age 25- 35 years