Guest Relation Executive

H Square Living

Andheri West, Mumbai Metropolitan Region

₹18,000 - ₹20,000 monthly

Fixed

₹18000 - ₹20000

Earning Potential

₹20,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

8 applicants

Job Description

🕒 Experience: 6 months – 1 year

🏨 Industry: Hospitality / Hotel


Key Responsibilities

  • Welcome and assist guests professionally
  • Handle guest queries, requests, and complaints efficiently
  • Coordinate with housekeeping and other departments for guest requirements
  • Ensure smooth check-in and check-out procedures
  • Maintain guest satisfaction throughout the stay
  • Support front office operations when required
  • Maintain proper grooming and professional communication
  • Record guest feedback and escalate concerns when necessary 
  • Ability to work rotational shifts
  • Immediate joiners preferred


Job role

Work location

Hsquare Hostel Juhu, above Tata Motors Showroom, Juhu Lane, Dhangar wadi, Andheri West, Mumbai, Maharashtra, India Andheri West, Mumbai Metropolitan Region

Department

Restaurant / Hospitality / Tourism

Role / Category

Front Office & Guest Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Guest service, Guest handling, Guest relations, Guest relationship management

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

B.Sc in Hotel and Hospitality Management, Any Bachelor of Hotel Management and Catering Technology, B.Sc (Hons.) in Hotel and Hospitality Management, Any BHM (Atleast one)

Gender

Any gender

About company

Name

H Square Living

Address

Hsquare Hostel Juhu, above Tata Motors Showroom, Juhu Lane, Dhangar wadi, Andheri West, Mumbai, Maharashtra, India Andheri West, Mumbai Metropolitan Region

Job posted by H Square Living

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