Customer Support Executive

Part-Time Customer Support Associate

Company: Teleperformance

Job Type: Part-Time {NIght Shift}

Shift: US Shift

Working Hours: 6 hours per day {Saturday and Sunday off}

Location: Malad West Mumbai

Key Responsibilities

Handle customer inquiries via call, email, or chat.

Provide accurate information and resolve customer concerns professionally.

Maintain high standards of customer satisfaction and service quality.

Follow company processes, policies, and performance metrics.

Document customer interactions accurately in the system.

Collaborate with team members and supervisors to achieve service goals.

Eligibility Criteria

HSC (Higher Secondary Certificate) Graduate pass candidates can apply.

Freshers are welcome.

Good communication and interpersonal skills.

Basic computer knowledge.

Willingness to work in US shifts.

Benefits

Comprehensive training provided (9 hours of training).

Paid overtime for work exceeding scheduled hours.

Performance-based incentives.

Sales incentives (where applicable).

Global exposure and career growth opportunities.

Supportive work culture with rewards and recognition.

Desired Skills

Strong customer service orientation.

Problem-solving ability.

Positive attitude and willingness to learn.

Ability to work in a fast-paced environment.

Apply now and start your career journey with Teleperformance!

Contact : Samiksha HR 7757059153

Mail on : samiksha.navale@teleperformancedibs.com