Customer Relationship Manager
Jprime Buildcon LLP
Customer Relationship Manager
Jprime Buildcon LLP
Central Business District Belapur, Mumbai Metropolitan Region
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 26 Jun 2026 - 04 Jul 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
62 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, ESI (ESIC)
Job Description
Job Description - Customer Relationship Executive (CRE)
Company Name: JPrime Buildcon LLP
Industry: Real Estate
Reporting To: Management / Director
Location: Navi Mumbai
Role OverviewThe Customer Relationship Executive (CRE) will be responsible for managing end-to-end customer interactions post-sales, ensuring a seamless and positive customer experience. The role involves handling queries, coordinating with internal departments, and maintaining long-term relationships with clients.
Key Responsibilities· Act as the primary point of contact for customers after booking.
· Address customer queries, concerns, and complaints promptly and professionally.
· Provide accurate information regarding project status, timelines, and processes.
· Coordinate with Sales, Legal, Finance, and Construction teams.
· Assist customers with documentation, agreements, and payment processes.
· Track customer payment schedules and ensure timely collections.
· Maintain accurate customer records and documentation.
· Update and manage customer data in CRM systems.
· Handle escalations and ensure timely complaint resolution.
· Coordinate possession schedules and assist in handover processes.
Key Skills Required: Excellent communication and interpersonal skills
· Strong problem-solving abilities
· Knowledge of CRM systems
· Customer-centric approach
· Good coordination and multitasking skills
Qualification & ExperienceGraduate in any discipline (MBA preferred)
1–4 years of experience in Customer Relationship / CRM (Real Estate preferred)
Performance Indicators (KPIs) : Customer satisfaction score
· Query resolution turnaround time
· Collection efficiency
· Complaint resolution rate
· Data accuracy in CRM
Contact Details
HR Manager: Sanjana K
Contact: 8104484432
Email: sanjana.k@jprimebuildconllp.com
Interview Time: 02:00 PM to 05:00 PM
Interview Address: JPrime Buildcon LLP, Office No. 601/602, One Platinum, Plot No. 8, Sector 15, Belapur, Navi Mumbai, Maharashtra – 400614
Job role
Work location
Jprime Buildcon llp, Office No. 601/602, One Platinum, Plot no 8, Sector 15 Belapur, Navi Mumbai, Maharashtra, 400614 Central Business District Belapur, Mumbai Metropolitan Region
Department
Sales & BD
Role / Category
Real Estate Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Customer service, Good Communication Skills, Problem solving, Interpersonal Skills, B2C sales, Client handling, Customer relationship management, Post sales follow up, Payment follow up, Resolved complaints, Real esate, Multi-Tasking, Document management, Customer Query Resolution
English level
Basic English
Age limit
25 - 30 years
Gender
Female
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
26 Jun 2026 - 04 Jul 2026
Time
10.00 am - 04.00 pm
Other instructions
Bring Your Resume and Be in Business Formal Attire
About company
Name
Jprime Buildcon LLP
Address
Jprime Buildcon llp, Office No. 601/602, One Platinum, Plot no 8, Sector 15 Belapur, Navi Mumbai, Maharashtra, 400614 Central Business District Belapur, Mumbai Metropolitan Region
Job posted by Jprime Buildcon LLP
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