Telesales Executive

Telesales Executive – Job DescriptionPositionTelesales Executive

DepartmentSales & Business Development

Reporting ToSales Manager / Founder

About Empire MediaEmpire Media is a 360° branding and digital marketing agency helping businesses grow through creative branding, social media management, ad films, performance marketing, and digital campaigns.

Role ObjectiveThe Telesales Executive is responsible for converting inbound leads generated through advertisements, referrals, and marketing campaigns into paying clients.

The primary goal is to maintain an active sales pipeline, build relationships with prospects, schedule meetings, follow up consistently, and close deals for Empire Media's services.

• Key ResponsibilitiesLead ManagementContact all new leads within 5–15 minutes of assignment.
• Qualify prospects based on budget, decision-making authority, and requirements.
• Update lead status in CRM daily.
• Ensure no lead remains unattended.
• Sales ConversionExplain Empire Media's services confidently.
• Identify client pain points and business goals.
• Present suitable solutions and packages.
• Handle objections professionally.
• Convert inquiries into meetings and sales.
• Pipeline ManagementMaintain and track all leads through the sales funnel.
• Follow up with prospects regularly.
• Re-engage cold and inactive leads.
• Keep accurate records of every interaction.
• Meeting CoordinationSchedule meetings for founders or sales managers.
• Send reminders and confirmations.
• Ensure prospects attend scheduled meetings.
• Client Relationship BuildingDevelop rapport with prospects.
• Understand client businesses and marketing challenges.
• Create trust and confidence in Empire Media's capabilities.
• ReportingSubmit Daily Sales Reports.
• Report:
• New Leads Received
• Calls Made
• Meetings Scheduled
• Follow-Ups Completed
• Proposals Sent
• Deals Closed
• Revenue Generated
• Key Performance Indicators (KPIs)Daily60–100 outbound calls
• 100% lead response rate
• All follow-ups completed
• WeeklyMinimum 15–20 qualified meetings
• Minimum proposal target as assigned
• MonthlyRevenue target as assigned
• Lead-to-meeting conversion target
• Meeting-to-sale conversion target
• Required SkillsExcellent communication skills (Hindi, Marathi, English)
• Strong persuasion and negotiation abilities
• Confidence in speaking with business owners and decision-makers
• CRM management skills
• Follow-up discipline
• Positive and result-oriented attitude
• Preferred Experience1–3 years in telesales, inside sales, or business development
• Experience in digital marketing, advertising, real estate, education, or service sales preferred