Tecnoviq Consultancy

Technical Support Executive/Manager - Software

Tecnoviq Consultancy
Goregaon East, Mumbai/Bombay
₹15,000 - ₹30,000 monthly

Fixed

₹15,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

123 applicants

123 applicants

Job Description


Job Role Software: Technical Support Executive

Key Responsibilities:

·      Provide technical support via phone, email, chat, and remote sessions.

·      Diagnose, troubleshoot, and resolve software application issues.

·      Write and execute SQL queries for data analysis, troubleshooting, and reporting.

·      Log and track customer issues using ticketing systems.

·      Coordinate with development teams for bug fixes and escalations.

·      Conduct product walkthroughs and client training sessions.

·      Ensure timely follow-ups and maintain SLA compliance.


Required: Skills & Qualifications

·      Strong knowledge of SQL (queries, joins, stored procedures, data validation).

·      Excellent verbal and written communication skills.

·      Problem-solving mindset and analytical thinking.

Understanding of software applications, databases, and troubleshooting methods.

·      Ability to explain technical concepts to non-technical users.

·      Familiarity with ticketing tools or CRM systems.

·      Bachelor’s degree in Computer Science, IT, or related field.

·      Experience in software support, helpdesk, or application support role.





Job role

Work location
Work locationOffice # 402, 4th Floor, De Elmas Business Landmark, Next to Ginger Hotel, Sonawala Lane Goregaon East, Mumbai, Maharashtra, India Goregaon East, Mumbai/Bombay
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 45 years
Gender
GenderAny gender

About company

Name
NameTecnoviq Consultancy
Address
AddressOffice # 402, 4th Floor, De Elmas Business Landmark, Next to Ginger Hotel, Sonawala Lane Goregaon East, Mumbai, Maharashtra, India Goregaon East, Mumbai/Bombay
Job posted by Tecnoviq Consultancy

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You can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

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