Service Engineer

Responsibilities:

• Maintenance & Troubleshooting: Perform preventive maintenance and attend service calls to diagnose and resolve technical issues, ensuring reliable and efficient device operation.

• Client Training & Support: Provide basic operational training to hospital staff/operators and ensure proper usage of the device.

• Site Coordination & Readiness: Coordinate with hospital teams to ensure site readiness (power supply, space, safety requirements) before installation and during service visits..

• Documentation & Reporting: Maintain service reports, installation checklists, and update records for all activities, including issues, resolutions, and spare parts usage, ensuring proper and timely reporting.

• Client Relationship Management: Maintain good communication with clients, address concerns promptly, and ensure a high level of service satisfaction.