Senior Customer Services Executive

Tech Mahindra Ltd

Malad West, Mumbai/Bombay

₹20,000 - ₹35,000 monthly

Fixed

20000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Night Shift

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

9 applicants

Benefits include: Joining Bonus, Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days, One-way cab

Job Description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:

- Voice Process/Chat Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills


LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY


Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply

Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview

Compensation:

- Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package

Apply now:

CONTACT: 8451084848 Janhavi

 

 

Job role

Work location

Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Good Communication Skills, Lead Generation, Interpersonal Skills, Blended process, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

20 - 39 years

Gender

Any gender

About company

Name

Tech Mahindra Ltd

Address

Malad West, Mumbai, Maharashtra, India

Job posted by Tech Mahindra Ltd

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