Remote Laptop Support Technician

Ab Com Private Limited
Lower Parel, Mumbai/Bombay
₹20,000 - ₹25,000 monthly

Fixed

₹20,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

29 applicants

29 applicants

Job Description

Job Overview

ABCOM is looking for an L1 Remote Laptop Technical Support Engineer to provide technical support to laptop users across India.

The role involves remotely diagnosing and resolving Windows OS, software, driver, network and common hardware issues. The technician must also identify hardware failures that cannot be resolved remotely and escalate them to L2/onsite technical support for physical repair or hardware replacement.


  • Key ResponsibilitiesTroubleshoot Windows 10/11 issues, errors, crashes and performance problems.
  • Diagnose software, application and configuration issues.
  • Install, update and troubleshoot drivers.
  • Troubleshoot Wi-Fi, Bluetooth, audio, camera, display, keyboard and other peripherals.
  • Perform remote hardware diagnosis for RAM, SSD, battery, charger, display, keyboard, ports, overheating, etc.
  • Identify suspected hardware failures and determine whether onsite support is required.
  • Create detailed tickets with diagnosis and troubleshooting performed.
  • Escalate hardware cases to L2/onsite technicians with clear technical findings.
  • Guide customers remotely through troubleshooting steps.
  • Ensure proper ticket documentation and timely resolution.


Job role

Work location
Work locationABCOM Private Limited, Jivraj Ramji Boricha Marg, near Lodha Excelus, Lower Parel East, Shastri Nagar, Adarsh Nagar, Worli, Mumbai, Maharashtra, India
Department
DepartmentMaintenance Services
Role / Category
Role / CategoryLaptop Technician
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameAb Com Private Limited
Address
AddressABCOM Private Limited, Jivraj Ramji Boricha Marg, near Lodha Excelus, Lower Parel East, Shastri Nagar, Adarsh Nagar, Worli, Mumbai, Maharashtra, India
Job posted by Ab Com Private Limited

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You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 23 Oct 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!