Receptionist / Front Office Executive

ABOUT THE ROLE

A dual-function role combining front desk responsibilities with clinical assistance to consulting physicians. This person is the first point of contact for patients and handles basic clinical procedures during morning consultations.

─────────────────────────────────────

KEY RESPONSIBILITIES

Front Desk / Receptionist Duties

• Greet and register patients on arrival
• Manage appointment scheduling and confirmations (calls + WhatsApp)
• Maintain patient records and update clinic software / registers
• Collect consultation fees and issue receipts
• Handle incoming calls, patient queries, and follow-up reminders

Clinical / Sister Duties

• Record patient vitals — BP, weight, SpO2, temperature
• Perform glucometry. Perform and print ECGs
• Assist physicians during consultations as needed
• Prepare and maintain clinical area — cleanliness, stocking consumables
• Follow biomedical waste disposal protocols

─────────────────────────────────────

QUALIFICATIONS

• GNM / ANM / B.Sc Nursing OR D. Pharmacy with front desk experience
• Minimum 1 year experience in a clinic or hospital setting preferred but freshers who are willing to learn also welcome.
• Fluent in Marathi and Hindi; working knowledge of English

─────────────────────────────────────

KEY ATTRIBUTES

• Warm, patient-facing demeanour
• Organised and detail-oriented for billing accuracy
• Reliable and punctual