Orionz Industries

Customer Support Executive

Orionz Industries
Girgaon, Mumbai/Bombay
₹18,000 - ₹22,000 monthly

Fixed

₹18,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 10 Nov 2026 - 20 Nov 2026 | Time: 11.00 am - 05.00 pm...

Urgently hiring

Urgently hiring

4 applicants

4 applicants

Benefits include: Overtime Pay

Benefits include: Overtime Pay

Job Description

Key responsibilities:


1. Handling the website portal (Shopify) - you will get trained for this

2. Making changes to orders as per customer inputs

3. Providing customer support

4. Facilitating returns & exchanges

5. Handling customer grievances & providing them with resolutions

6. Updating Excel sheets for data entry and other tasks related to MS Office & Excel

7. Making review calls to customers and getting feedback to improve company products and services


Note 1 - First 3 months will be probation period.


Note 2 - If you are good at job, and have good sales skills along with customer support - you will be incentivised with commission % on sales for wholesale orders.


Note 3 - Company website - www.orionzjewels.com

Job role

Work location
Work locationOrionz Jewels | Silver Jewellery For Men & Women, Doctor DD Sathe Road, Charni Road East, Opera House, Girgaon, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Success
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
Skillsbpo, Customer support, Customer complaints, Domestic BPO, Call centre support, Customer care, Customer onboarding, Customer queries, Customer Grievance Handling, Customer Query Resolution, International BPO
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date10 Nov 2026 - 20 Nov 2026
Time
Time11.00 am - 05.00 pm
Other instructions
Other instructionsBring your printed Resume / CV

About company

Name
NameOrionz Industries
Address
AddressOrionz Jewels | Silver Jewellery For Men & Women, Doctor DD Sathe Road, Charni Road East, Opera House, Girgaon, Mumbai, Maharashtra, India
Job posted by Orionz Industries

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You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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