Customer Support Executive

Hiring for Customer Service Executive ✨

🏢 Process: Banking Customer Service (Credit Card Support & Cross Selling)

📍 Location: THANE

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💼 Job Role:

➡️ Handle inbound customer service queries related to HSBC credit cards

➡️ Assist customers with card services, schemes & product information

➡️ Cross-sell relevant credit card offers and banking products

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✅ Eligibility Criteria:

🎓 Graduate Mandatory

📞 Minimum 6 Months Experience in BPO Inbound Voice Customer Service

🗣️ Excellent Communication Skills Required

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⚠️ Important Requirement:

✔️ Candidate’s CIBIL Score should be 650+ or 0

✔️ No previous loan defaults or settlement history

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🕘 Shift Details:

☀️ Day Rotational Shift

⏰ Shift Window: 6:30 AM to 8:30 PM

➡️ Any 9 Hours Working + 1 Hour Break

📅 5 Days Working

🌴 2 Rotational Week Offs

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💰 Salary Package:

💵 ₹19,000 In-hand(If Experienced)

💼 ₹23,000 CTC

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📝 Interview Process:

➡️ HR Round

➡️ AMCAT Assessment (65% Mandatory)

➡️ Operations Round

➡️ Client Round

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🚖 Transport Facility:

✅ Centralized Pick-up & Drop Service Available from Thane Station

📢 Excellent opportunity to build your career with HSBC Banking Process!