Customer Support Executive

Agile Rays Llp

Mumbai/Bombay

β‚Ή14,000 - β‚Ή16,000 monthly

Fixed

β‚Ή14000 - β‚Ή16000

Earning Potential

β‚Ή16,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

60 applicants

Benefits include: PF

Job Description

Hiring for Customer Service Executive ✨

🏒 Process: Banking Customer Service (Credit Card Support & Cross Selling)

πŸ“ Location: THANE

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πŸ’Ό Job Role:

➑️ Handle inbound customer service queries related to HSBC credit cards

➑️ Assist customers with card services, schemes & product information

➑️ Cross-sell relevant credit card offers and banking products

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βœ… Eligibility Criteria:

πŸŽ“ Graduate Mandatory

πŸ“ž Minimum 6 Months Experience in BPO Inbound Voice Customer Service

πŸ—£οΈ Excellent Communication Skills Required

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⚠️ Important Requirement:

βœ”οΈ Candidate’s CIBIL Score should be 650+ or 0

βœ”οΈ No previous loan defaults or settlement history

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πŸ•˜ Shift Details:

β˜€οΈ Day Rotational Shift

⏰ Shift Window: 6:30 AM to 8:30 PM

➑️ Any 9 Hours Working + 1 Hour Break

πŸ“… 5 Days Working

🌴 2 Rotational Week Offs

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πŸ’° Salary Package:

πŸ’΅ β‚Ή19,000 In-hand(If Experienced)

πŸ’Ό β‚Ή23,000 CTC

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πŸ“ Interview Process:

➑️ HR Round

➑️ AMCAT Assessment (65% Mandatory)

➑️ Operations Round

➑️ Client Round

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πŸš– Transport Facility:

βœ… Centralized Pick-up & Drop Service Available from Thane Station

πŸ“’ Excellent opportunity to build your career with HSBC Banking Process!

Job role

Work location

Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Telephonic support, Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Agile Rays Llp

Address

Mumbai, Maharashtra, India

Job posted by Agile Rays Llp

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