Customer Service Executive

International BPO – Customer Service Executive (Voice Process)

Location: Malad | Thane | Airoli | Ghansoli | Vikhroli | Powai

Job Role

We are hiring enthusiastic and customer-focused candidates for our International BPO Voice Process. If you have excellent communication skills and are looking to build your career in customer service, we'd love to hear from you!

Key Responsibilities

Handle inbound and outbound customer calls.

Resolve customer queries in a professional and timely manner.

Deliver exceptional customer service while maintaining quality standards.

Update customer information accurately in the system.

Meet individual and team performance targets.

Eligibility

HSC/Graduate (Freshers & Experienced candidates can apply)

Excellent English communication skills.

Comfortable working in rotational US, UK, or Australian shifts.

Basic computer knowledge.

Shift & Working Days

US / UK / Australian Rotational Shifts

5 Days Working

2 Rotational Week Offs

Salary & Benefits

Attractive Salary Package

Performance Incentives

Paid Training

Career Growth Opportunities

Employee Rewards & Recognition

Friendly Work Environment

Skills Required

Strong verbal communication

Customer-focused attitude

Problem-solving skills

Ability to work in a fast-paced environment

Team player with a positive attitude