Customer Service Executive

Ecom Retails Ecommerce Private Limited

Mulund West, Mumbai/Bombay

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

22 applicants

Benefits include: PF, Laptop, ESI (ESIC)

Job Description

Our Company is hiring for the position of Customer Service executive. The job functions include: Monitor account health metrics and proactively acting on solutions and communication to improve and maintain our marketplace account health in a good condition.Respond to questions about products, shipping, returns, exchanges, and other topics. Troubleshoot issues with various ecommerce platforms with possible solutions and plan. Create and maintain records of customer interactions.

Job role

Work location

The Gateway by Wadhwa, Mulund - Goregaon Link Road, Nahur West, Hira Nagar, Mulund West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Good Communication Skills

English level

Basic English

Age limit

18 - 60 years

Gender

Any gender

About company

Name

Ecom Retails Ecommerce Private Limited

Address

The Gateway by Wadhwa, Mulund - Goregaon Link Road, Nahur West, Hira Nagar, Mulund West, Mumbai, Maharashtra, India

Job posted by Ecom Retails Ecommerce Private Limited

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