Customer Relations Officer

Job Opening: Customer Service Executive (CSE) Voice Process

Location: Malad / Thane

Work Mode: Work from Office

Process Type: International Voice Process (US / UK / Australian Shifts)

Salary Range: 17,000- 40,000 per month (based on experience & communication skills)

Eligibility: HSC / Graduate

Experience: Freshers with excellent communication skills OR candidates with 6+ months of international voice experience

Shift: Rotational Night Shifts

Weekly Off: 2 rotational offs

Job Overview:

We are looking for energetic and customer-focused individuals to join our International Voice Process team as Customer Service Executives (CSE). The role involves handling customer calls, resolving queries, and delivering outstanding service experiences.

Key Responsibilities:

Handle inbound and outbound international calls professionally.

Understand customer needs and provide accurate solutions.

Maintain customer interaction records and ensure timely follow-ups.

Achieve daily and monthly performance targets.

Collaborate with team leaders and support departments to improve customer satisfaction.

Desired Skills:

Excellent English communication skills (spoken & written).

Confidence and clarity over phone communication.

Positive attitude and willingness to learn.

Ability to handle night shifts and rotational schedules.

Basic computer and typing skills.

Perks & Benefits:

Attractive salary + night shift allowance + incentives.

Paid training provided.

Growth opportunities within the organization.

Supportive work culture and modern office setup.

Apply Now:

Send your resume to vibrantzz.hussain@gmail.com

Or Call : 9137234426 / WhatsApp : 7045288819.