Customer Relations Executive

Careerpen Consultants Llp
Goregaon West, Mumbai/Bombay
₹17,000 - ₹31,000 monthly*

Fixed

₹17,000 - ₹21,000

Average Incentives*

₹10,000

Earning Potential

₹31,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

4 applicants

4 applicants

Job Description

Hiring: Customer Relationship Executive ✨

📍 Location: Goregaon West, Mumbai

⏰ Timing: 9:30 AM to 6:00 PM

💼 Salary: ₹2.40 LPA (₹19,800 In-Hand) + Attractive Incentives


🌟 About the Role:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our growing team. This role offers excellent exposure to various aspects of the lending and financial services industry, including customer service, loan sales, collections, loan processing, and disbursal.



🚀 Key Responsibilities:

✅ Handle inbound and outbound calls for lead generation, loan sales, follow-ups, and customer engagement.

✅ Conduct collection calls and follow up on pending repayments.     Assist customers with loan applications, processing, disbursal, repayments, and account servicing.

✅ Explain loan products, eligibility criteria, and application procedures to customers.

✅ Maintain accurate records of customer interactions, leads, follow-ups, and case updates.

✅ Deliver a seamless and professional customer experience

Job role

Work location
Work locationGoregaon West, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer service, Good Communication Skills, Telecalling - Customer Service, MS Excel, Customer Relations, Customer support, Inbound calling, Telecalling, NBFC, Domestic BPO, Financial services, Loan processing, Loan Disbursement
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Hindi
Age limit
Age limit18 - 42 years
Gender
GenderAny gender

About company

Name
NameCareerpen Consultants Llp
Address
AddressGoregaon West, Mumbai, Maharashtra, India
Job posted by Careerpen Consultants Llp

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You can expect a minimum salary of 17,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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