Customer Care Support Officer- BPO
Earlyjobs
Customer Care Support Officer- BPO
Earlyjobs
Malad East, Mumbai/Bombay
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
Fast HR reply
24 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC)
Job Description
Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Handel Inbound and Outbound customers.
Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.
Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.
Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.
Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.
Work type: Work from office
Fluent in English, Hindi , Marathi, Gujarati
Eligibility: 12th pass
Freshers welcome
Immediate Joining
50+ Openings
Job role
Work location
Malad East, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Domestic BPO, Communication
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Gujarati, Marathi, Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Earlyjobs
Address
Malad East, Mumbai, Maharashtra, India
Job posted by Earlyjobs
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