Customer Care Executive
Flowing Water FilmsFixed
₹14,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹14,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob Description
Job Title: Customer Care Executive (OTT Platform)
Location: Mumbai
Job Type: Full-time
About Us:
We're a leading OTT platform offering a vast library of content to users across India. We're looking for a Customer Care Executive to join our team and provide top-notch support to our users.
Job Description:
- Respond to customer queries via email, phone, and chat
- Resolve issues related to subscription, billing, content availability, and technical problems
- Provide personalized recommendations and content suggestions
- Handle customer feedback, complaints, and escalations
- Collaborate with internal teams to resolve complex issues
- Maintain high CSAT scores and first response time
Requirements:
- 1-2 years of customer support experience
- Excellent communication and problem-solving skills
- Familiarity with OTT platforms and digital services
What We Offer:
- Competitive salary and benefits
- Opportunities for growth and learning
- Fun and dynamic work environment
If you're passionate about customer service and love the entertainment industry, apply now! 😊
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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