Shoppers Stop Limited

Customer Care Associate

Shoppers Stop Limited
Juhu, Mumbai/Bombay
₹15,000 - ₹17,000 monthly*

Fixed

₹15,000 - ₹16,000

Average Incentives*

₹1,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

1 applicants

1 applicants

Job Description

Job Summary:

The Customer Care Associate is responsible for providing excellent customer service, assisting customers with product selection, driving sales, maintaining store presentation standards, and ensuring a positive shopping experience.

Key Responsibilities:

  • Welcome and assist customers in the store.
  • Understand customer needs and recommend suitable products.
  • Achieve sales and customer service targets.
  • Promote loyalty programs and ongoing offers.
  • Maintain merchandise displays and store cleanliness.
  • Handle customer queries, billing, exchanges, and returns.
  • Support stock replenishment and inventory activities.

Requirements:

  • Minimum 12th Pass; Graduate preferred.
  • 0-2 years of retail/customer service experience (Freshers can apply).
  • Good communication and interpersonal skills.
  • Customer-focused with a positive attitude.
  • Willingness to work in rotational shifts.


Job role

Work location
Work locationJuhu, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameShoppers Stop Limited
Address
AddressJuhu, Mumbai, Maharashtra, India
Job posted by Shoppers Stop Limited

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You can expect a minimum salary of 15,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 29 Aug 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!