Airport Spa/ Branch Manager

Job Title: SPA/Branch Manager – Airport Spa

Location: Mumbai Airport

Job Description:

We are looking for a dynamic and experienced SPA Manager to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront and presentable yet professional, with a proven background in business development and center management. They should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before/after their flight.

Key Responsibilities:

- Actively engage with airport passengers, inviting them to enjoy spa services.

- Promote spa offerings through effective communication and persuasive techniques.

- Manage daily operations, ensuring smooth workflow and exceptional customer service with impeccable experiences.

- Develop and execute strategies to increase footfall and drive business growth.

- Lead and motivate the team to achieve performance targets.

- Maintain a professional appearance by adhering to the spa’s uniform guidelines.

- Ensure compliance with all airport and spa policies.

- As a manager, you have to be responsible for cash, Bills appointments, handling daily operations & other necessary details.

- Meet monthly sales and membership targets set by the company.

Desired Candidate Profile:

- Bold Personality: Confident in striking up conversations with strangers and handling objections gracefully.

- Experience: At least 2 years in business development (sales especially), center management and team management.

- Excellent Communication Skills: Ability to articulate the value of services clearly and persuasively.

- Presentable Appearance: Polished and professional to represent the spa’s premium image.

- Uniform Compliance: Willingness to wear the designated uniform with pride.

- Sales-Driven: Proven track record of achieving sales and operational targets.

- Customer-Centric: Friendly, approachable, and attentive to guest needs.

Why Join Us?

- Be part of a dynamic, high-energy environment at a major travel hub.

- Interact with a global clientele and showcase your leadership skills.

- Competitive salary with attractive performance incentives.

If you have the passion, experience, and charisma to make every traveler’s journey relaxing and memorable, we’d love to hear from you!

Website: https://meghaviwellness.com/

If you're interested, please do share your resume to the HR (Keerthana) on 8712630730 or mail us on hr@meghaviwellness.com.