Telecaller

Key Responsibilities:

• Handle inbound customer calls and online enquiries professionally
• Make outbound follow-up calls to convert leads into bookings
• Understand customer needs and provide accurate moving and packing quotes
• Explain services clearly (local, interstate moves, packing, storage, special items)
• Maintain customer records and update CRM systems
• Coordinate with operations team for scheduling jobs
• Resolve customer queries and ensure high customer satisfaction
• Meet daily and monthly sales targets

Skills & Requirements:

• Strong communication skills in English
• Previous tele sales or customer service experience (preferred)
• Ability to build rapport and close sales over the phone
• Basic computer and CRM knowledge
• Professional, polite, and confident phone manner

What We Offer:

• Competitive salary(15-25k)+ performance-based incentives
• Training on moving & packing services
• Supportive and friendly work environment
• Opportunity for career growth within the company

Job Type: Full-time

Work Location: In person