Training & Audit Manager

Responsibilities:

- Training Development: Design and deliver training programs for facility staff, focusing on soft services such as housekeeping, office services, and customer service.

- Audit and Compliance: Conduct regular audits to ensure compliance with facility management standards, regulations, and client requirements.

- Process Improvement: Identify areas for improvement and develop strategies to enhance service delivery and operational efficiency.

- Vendor Management: Oversee vendor performance and ensure compliance with contractual obligations.

- Reporting and Analysis: Prepare and present reports on training effectiveness, audit findings, and compliance metrics.