Debt Recovery Agent

Job Title: Debt Recovery Executive

Department: Recovery / Collections

Job Location: [Mathura)

Experience: 0–3 Years

• Job ResponsibilitiesContact customers through calls and field visits for pending loan/EMI payments.
• Follow up with customers for timely payment and recovery of outstanding dues.
• Explain payment details and resolve basic customer queries.
• Maintain proper records of customer follow-ups and payment commitments.
• Achieve daily, weekly, and monthly recovery targets.
• Coordinate with the team and report daily recovery status.
• Handle customers professionally and maintain good communication.
• Follow company policies and legal guidelines during the recovery process.
• Required SkillsGood communication and convincing skills.
• Customer handling and negotiation skills.
• Basic knowledge of smartphones and MS Office.
• Ability to work under targets.
• Good follow-up and problem-solving skills.
• Willingness to travel for field recovery, if required.
• Responsible, disciplined, and result-oriented.
• QualificationMinimum 10th/12th pass; graduate preferred.
• Freshers can also apply depending on the role.

Salary₹[Salary] per month + Incentives

• Key Performance AreasCollection/recovery target achievement.
• Customer follow-up.
• Payment commitment conversion.
• Timely reporting and documentation.
• Maintaining professional customer relationships.