Store Manager

Store Manager – Job Description

We are looking for a responsible and customer-focused Store Manager to oversee the daily operations of our store. The candidate will be responsible for managing staff, achieving sales targets, maintaining inventory, ensuring excellent customer service, handling cash and billing operations, and maintaining store hygiene and visual merchandising standards. The Store Manager will also monitor stock levels, coordinate with the production team, prepare daily reports, and ensure smooth store functioning while driving profitability and customer satisfaction.

Key Responsibilities:

• Manage daily store operations and staff.
• Achieve sales and customer service targets.
• Monitor inventory and place stock requisitions.
• Handle cash, billing, and daily sales reporting.
• Ensure store cleanliness and product display standards.
• Resolve customer complaints professionally.
• Train and motivate team members.
• Coordinate with production and delivery teams.

Requirements:

• Graduate with 2+ years of retail/F&B experience.
• Strong leadership and communication skills.
• Basic knowledge of POS, inventory, and reporting.
• Ability to manage shifts and work under pressure.