Presales Executive

About Heaven Nights DMCHeaven Nights DMC provides destination management and travel services, working with travel agencies and tour operators to facilitate travel requirements and bookings.

Website: https://heavennightsdmc.com/

Role Overview

We are looking for a proactive Pre-Sales Executive to expand our B2B travel-agent network, build relationships with travel partners, onboard new agencies and generate qualified business opportunities for the Sales team.

Key Responsibilities

• Identify and approach potential travel agencies, tour operators and B2B travel partners.
• Conduct outbound calls, WhatsApp outreach and follow-ups to establish business relationships.
• Introduce the company's travel services and understand partner requirements.
• Qualify leads and onboard new travel agencies.
• Activate onboarded agencies and reconnect with inactive partners to generate business.
• Coordinate with the Sales team and hand over qualified travel requirements for quotation and conversion.
• Maintain accurate agency records, follow-up schedules and lead status in the CRM.
• Track daily outreach and report progress against assigned targets.
• Key Performance Indicators (KPIs)Agency approaches: 125 per month.
• New agency onboarding: 6–7 agencies per month.
• Inactive agency reactivation: Contact at least 10 inactive agencies per month.
• Maintain timely follow-ups and accurate CRM records.

Eligibility & Skills

• Bachelor's degree in Tourism, Travel & Hospitality, Business Administration or a related field.
• 1–2 years of experience in pre-sales, B2B sales, telecalling or business development. Travel industry experience is preferred.
• Good verbal and written communication skills.
• Confidence in outbound calling and WhatsApp business communication.
• Strong relationship-building, follow-up and lead qualification skills.
• Basic knowledge of CRM tools and sales reporting.
• Target-oriented, organised and willing to learn.

What We Offer

• Hands-on exposure to B2B travel sales and destination management.
• Opportunities to build relationships across the travel industry.
• A collaborative work environment with scope for professional growth.