Tele Business Executive (TBE)

CPL Diagnostics Pvt. Ltd. is one of the fastest-growing diagnostic healthcare networks in Eastern and North-Eastern India, committed to delivering "World-Class Reports at Local Prices." With an extensive network of franchisees, collection centers, and healthcare partners, CPL is dedicated to providing high-quality diagnostic services and exceptional customer support.

• Key Responsibilities Make outbound calls to existing and prospective clients, doctors, hospitals, nursing homes, clinics, and healthcare partners.
• Generate leads and identify new business opportunities.
• Follow up on inquiries received through phone, website, social media, and other channels.
• Schedule appointments and meetings for the business development team.
• Maintain regular communication with existing clients to strengthen relationships and increase business.
• Promote CPL's diagnostic services, franchise opportunities, healthcare programs, and special offers.
• Update customer information and interaction details in CRM/Excel records.
• Coordinate with internal departments for timely resolution of client concerns.
• Prepare daily call reports, lead status reports, and business activity updates.
• Support franchisee onboarding and client retention initiatives.
• Eligibility Criteria Female candidates preferred.
• Graduate in any discipline.
• Minimum 1–3 years of experience in telecalling, telemarketing, customer support, business development, or healthcare services.
• Freshers with excellent communication skills may also apply.
• Proficiency in Bengali, Hindi, and English will be preferred.
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Required Skills Excellent verbal and interpersonal communication skills.
• Strong convincing and negotiation abilities.
• Customer-focused approach with a positive attitude.
• Ability to work independently and achieve targets.
• Good organizational and follow-up skills.
• Ability to handle multiple tasks efficiently.
• Key Performance Indicators (KPIs)Number of calls made per day.
• Leads generated and qualified.
• Appointments fixed for the sales team.
• Business generated through telecalling activities.
• Client retention and follow-up effectiveness.
• CRM/data update accuracy.
• Salary & Benefits Attractive salary based on experience and performance.
• Performance incentives.
• Professional growth opportunities.
• Training and skill development support.
• Friendly and growth-oriented work environment.

Reporting ToManager – Business Development / Director

How to Apply: Interested candidates may send their updated CV to the HR Department of CPL Diagnostics Pvt. Ltd.

CPL Diagnostics Pvt. Ltd.

"World-Class Reports at Local Prices"

🌐 www.cpl.net.in