Technical Sales Executive

Infosof Technologies is a technology solutions company specializing in AI & Automation, CRM, ERP, SaaS platforms, Web Applications, Mobile Applications, E-commerce solutions, Healthcare software, MLM software, Finance & Trading solutions and other customized software solutions.

We are looking for a B.Tech/BE graduate with strong technical understanding and excellent communication skills to handle inbound enquiries generated through our Google and Facebook advertising campaigns.

This is not a conventional Telecaller position.

The selected candidate will be responsible for speaking with business owners, entrepreneurs and prospective clients, understanding their business and technical requirements, explaining our relevant technology solutions, qualifying leads and coordinating with the internal technical/sales team.

Key Responsibilities

Handle inbound calls and enquiries generated through Google & Facebook advertising.

Understand the client's business model, requirements, pain points and software expectations.

Conduct initial technical discussions with prospective clients.

Explain relevant software and technology solutions in a simple and professional manner.

Understand requirements for CRM, ERP, SaaS, Mobile Apps, Web Applications, AI & Automation, E-commerce, Healthcare solutions and other customized software.

Ask relevant questions to identify the actual requirement and budget potential of the client.

Qualify leads as Hot, Warm or Cold based on business requirement, urgency and potential.

Maintain proper records of all enquiries and follow-ups.

Coordinate with the technical, development and sales teams whenever detailed technical consultation is required.

Schedule product demonstrations or technical meetings with qualified prospects.

Follow up with interested prospects professionally and maintain a positive customer experience.

Ensure that every inbound enquiry is handled professionally and no genuine business opportunity is lost due to lack of communication or basic technical understanding.

Required Qualification

B.Tech / B.E. in Computer Science, IT, Electronics, or a related technical discipline.

Freshers with strong communication and technical fundamentals may also apply.

Candidates with experience in technical sales, pre-sales, software consulting, business development or IT solutions will be preferred.

Required Skills

Strong verbal and written communication skills.

Good understanding of software and technology concepts.

Ability to understand and explain technical requirements.

Good client-handling and interpersonal skills.

Ability to communicate with business owners and decision-makers professionally.

Strong listening and requirement-gathering skills.

Basic understanding of Web Applications, Mobile Applications, CRM, ERP, SaaS, APIs, Cloud, AI/Automation and software development concepts.

Good presentation and problem-solving ability.

Comfortable handling inbound business enquiries over phone and WhatsApp.

Important

The candidate should be capable of having a basic technical conversation with a prospective client and understanding what the client actually needs.

This role is primarily focused on Inbound Lead Handling + Technical Requirement Understanding + Lead Qualification + Pre-Sales Support, and not merely making cold calls.

Preferred Experience

Experience in any of the following areas will be an advantage:

IT / Software Sales

Technical Sales

Pre-Sales

Software Consulting

Business Development

SaaS Sales

CRM / ERP Sales

Web & Mobile Application Sales

What We Offer

Professional corporate working environment

Opportunity to work with multiple technology domains

Exposure to AI, SaaS, CRM, ERP, Mobile & Web Application projects

Career growth opportunities

Performance-based incentives

Training and product knowledge support

Location: Kolkata / Sector V, Bidhannagar