Service Manager

Manage daily service operations and ensure high-quality customer service.

Lead, train, and supervise the service team.

Resolve customer complaints and escalate complex issues when needed.

Monitor service performance and implement process improvements.

Develop and maintain service standards and operational procedures.

Coordinate with other departments to ensure smooth service delivery.

Prepare reports on service metrics, customer satisfaction, and team performance.

Manage budgets, inventory, and resources where applicable.

Ensure compliance with company policies and safety regulations.